INDUSTRY: Utilities
RESULTS
THE CHALLENGE
BUSINESS TRANSFORMATION
ERM Power has increased operational efficiency with Rubrik and gained approximately 21 days of added productivity, allowing its team to focus on more value-add work and contributing to higher morale. The solutions delivery team benefits heavily from the ability to rapidly restore systems, speeding up time to market with accelerated release cycles. Rubrik’s capabilities have helped ERM continue to deliver innovative solutions to customers while maintaining its reputation for quality and dependability
Headquartered in Brisbane, ERM Power (ERM) is Australia’s second-largest provider of electricity for the country’s commercial and industrial business sector. The Company has been in business for 30 years and has been publicly listed on the Australian Securities Exchange (ASX) for ten years. ERM has offices in Sydney, Melbourne, and Perth, with power stations in Queensland and Western Australia. David Timms, IT Operations Manager, leads a 7-person team. “ERM is a unique entity in the electricity industry. Our focus is really managing efficiency in power consumption and we’ve created an energy solution portfolio with a range of products and services that help customers reduce consumption costs and emissions.” “At ERM, customer satisfaction is paramount to our business philosophy,” said Timms. “IT is critical to maintaining the level of customer service that differentiates us in the market. Failure to keep our systems online would be extremely detrimental to our company’s reputation.”
We offer customers peace of mind with our security solutions and simplify IT by process automation and better interface for your business.
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Someone from our team will contact you within one business day regarding your demo request inquiries. If you have immediate concerns, please call us at +632 7949 8109 / +632 7949 8108 / 0915-932-5339
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