Tanium: Discover, Asset, Patch, Deploy, Comply
How BIMA used Tanium to turn that around.
Not having visibility into your endpoints can be downright scary. What software is running,
and is it up to date? Is everything patched? Are there any open vulnerabilities? Any IT
manager who lacks the visibility needed to answer such basic questions is also risking a
lot of sleepless nights.
That was the situation at BIMA, which provides digital healthcare and insurance
solutions to consumers in emerging markets. BIMA’s offerings include all-in-one health
solutions comprising telemedicine, medicines, laboratory testing, hospital cash back and
insurance, all delivered affordably.
Business is brisk. Founded in 2010, BIMA today has a userbase of 30 million customers,
mainly in Asia and Africa. Looking ahead, BIMA has set a goal of 100 million users by 2026.
The fly in the ointment? Zero visibility into its endpoints, mainly laptops used by BIMA’s
3,000-plus remote employees across 12 countries. How many IT assets did the company
actually have? Did any of them need to be updated, or maybe even replaced? How many
were properly patched? How many were running Linux, how many Windows, and how
many MacOS? Which applications were being run, and were they up to date, too? Without
visibility into its endpoints, BIMA simply didn’t know. Worse, it had no way of finding out.
“With Tanium, we’ve gone from riding a bicycle with one wheel missing to
racing in a Ferrari.”
Global head of technology operations, BIMA