BeyondTrust Remote Support offers pre-built integrations for the leading service desk, CRM, and systems management solutions.
Plus, our custom integration capabilities let you use Remote Support with your own system to create a seamless support experience.
This excerpt from the demo video shows how our integrations allow you to launch a remote support session directly from the ticket or record, automatically update tickets with details from the support session – including the chat transcript, the session logs, video recordings, and post session surveys.