How Whirlpool dramatically improved security outcomes and IT hygiene with Tanium

Whirlpool used a variety of different security tools in a lot of different places and was looking for a single source of truth for their environment. Tanium allowed the organization to discover and act while working well on everything from desktops to servers.

Tanium use cases
• Security Hygiene
• Endpoint Detection & Response
• IT Operations Management

Challenges
• Limited ability to discover and act on IT challenges
• Reliance on local IT staff to administer updates
• Not fully leveraging current security software investments
• Long delays to update patches and inability to ensure all patches were completed

Benefits to IT
• Improved response time to 83 percent and up to 99 percent faster
• Increased patching success rate and faster time to patch systems
• Overall increased ability to discover and act on IT challenges within one platform
• Ensure full-disk encryption is deployed and working on 100 percent of systems
• Better leverage of existing IT security investments

Global manufacturing businesses have good reasons to have cybersecurity on their mind: industrial espionage, connected production lines, and thousands upon thousands of hard-to find endpoints. Whirlpool understands the massive challenge of securing their business. As the number one selling major appliance manufacturer in the world, Whirlpool Corporation employs almost 100,000 people and has 70 manufacturing and technology research centers around the globe—not the easiest environment to keep an eye on. Like many multinational businesses, Whirlpool used a variety of different security tools in a lot of different places. In 2015, the team turned to Tanium to help them find a single source of truth for their environment. “Lots of tools let you report on problems or manage problems, but Tanium gave us the ability to both discover and act,” said Greg Fisbeck, Senior Manager of Cyber Security Operations at Whirlpool Corporation. “That was key.”

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