IT Operations Management
Micro Focus SMAX is comprehensive service management software that delivers efficient IT Service Management (ITSM), IT Asset Management (ITAM), and Enterprise Service Management (ESM). Powered by embedded analytics and machine learning, it is easy to use, easy to extend, and easy to run anywhere.
SMAX helps you get more done, your way. Choose from a range of out-of-the-box processes—including incident, problem, change, request, release, service catalog, servicelevel, and knowledge management—based on ITIL best practices. Shift from slow, error-prone manual tasks to AI-driven automation that enables high-speed service fulfillment and issue resolution. And replace complex, overcustomized deployments with easy-to-update alternatives that can run anywhere—saving you time, effort, and money. SMAX—Driving greater productivity and faster issue resolution with AI-driven automation.
