The ITAM Foundation Course is based on IT Service Management (ITSM) best practices and the ISO standards (ISO 55000 and 19770), introducing the participants to the ITAM work frame in terms of IT governance and optimization of the IT Assets from procurement through to disposal.
COURSE OUTLINE
The training program will cover the four key ITAM areas and their interaction in relation to contract management, compliance, information security, cost control and IT business value:
- Hardware Asset Management (including Mobile devices)
- Software Asset Management
- Services and Cloud Asset Management
- People and Information Asset Management (including Bring Your Own Device)
ITAM Training Course Content
Day 1
- ITAM Introduction
- Hardware Asset Management (HAM)
- Software Asset Management (SAM)
Day 2
- Services and Cloud Asset Management
- People & Information Asset Management (PINAM)
- ITAM Key findings and conclusions
- Post Course
Learning Points
Attending this 2-day ITAM Foundation course, you will achieve an overall understanding of:
- Why your organization needs ITAM
- The ITAM business disciplines and best practices
- The challenges and benefits associated with ITAM in a dynamic IT environment
- The four key ITAM areas and their interrelation (SAM, HAM, SEAM, PINAM)
- The IT asset lifecycle from procurement through to retirement and disposal
- What to be aware of in daily IT operations in regards to compliance
- How to assess the ITAM objectives of your organization
- The ITAM ecosystem and key stakeholders
- How the ISO methodology and ITSM best practice approach can contribute to a successful ITAM program
- Risk and cost control of your IT Assets How to achieve compliance within the four key ITAM areas
Duration : 2 Days
Training Delivery : Online
Who Should Attend:
A successful ITAM program involves several departments in your organization such as budget managers, IT service departments and finance. The ITAM Foundation course is designed for all key personnel in these functions. We recommend that the course is attended by several employees from these areas in order to enable a successful and coherent ITAM focus throughout your enterprise, as well as individuals can also benefit from this foundation course, and are welcome to attend.
Whilst this course has an IT focus, it has been specifically designed for non-IT personnel in mind and so is not full of acronyms or phrases that only IT professionals would know.
