What is ITIL V4 Foundation Certification?
ITIL 4 Foundation is the most widely acknowledged entry-level ITIL certification available for IT professionals. This newest training for the ITIL framework is designed to introduce learners to the management of modern IT-enabled services, including key concepts and common language used in the ITIL services lifecycle.
COURSE OUTLINE
- ITIL V4 Course Overview
- The ITIL Framework
- The ITIL Guiding Principles
- The ITIL Service Value System (SVS)
- Key ITIL Practices