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ITIL V4 Foundation Training

What is ITIL V4 Foundation Certification?

ITIL 4 Foundation is the most widely acknowledged entry-level ITIL certification available for IT professionals. This newest training for the ITIL framework is designed to introduce learners to the management of modern IT-enabled services, including key concepts and common language used in the ITIL services lifecycle.

COURSE OUTLINE 

  • ITIL V4 Course Overview
  • The ITIL Framework
  • The ITIL Guiding Principles
  • The ITIL Service Value System (SVS)
  • Key ITIL Practices
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